How American Express integrated its public and secure B2B web experienceAaron Suppel, Senior Product Owner GNB
How does one of the world's largest financial services companies deliver a unified web experience globally? Aaron Suppel explains how this can be achieved through an integrated servicing application where American Express partners have access to 19 applications to serve their needs within the payment industry.
Using agile and lean methodologies, as well as focusing on the user, helps the company deliver value to its customer base. The payments landscape is continually evolving. Aaron discusses what needs to be done to keep a large integrated payments platform safe, reliable and convenient for customers and businesses.